Lalang Galang

Sunday, 25 October 2015

SOP Hotel HK Extra Bed And Sofa Cum Bed Making


SOP Housekeeping  Extra Bed And Sofa Cum Bed Making




Department: Housekeeping – Guest Room
Time to Train: 20 Minutes

Make extra beds / Roll away beds:
  1. Only Sheets and blankets are used for making extra bed.
  2. Refer the room boy allocation sheet to find out which the list room numbers where the extra bed to be placed.
  3. The procedure for making a extra bed is similar to that of standard bed making.
  4. Place the blanket and tuck it and the top sheets tightly at the foot and then on both side of the bed.
  5. Bed sheets may be larger than the extra bed mattress and may require special care when tucking on all sides to give a smooth appearance.
  6. Place the pillows neatly on the bed and check the overall appearance of the bed.

Sofa Cum / Wall Bed:
  1. Check the room allocation sheet to find out if a wall bed to be setup.
  2. Be careful to avoid injury when opening sofa beds / wall beds.
  3. Check the room allocation sheet to find out if a wall bed to be setup.
  4. A wall bed folds up into the wall and looks like a bookshelf when folded.
  5. If a guest plans to use the room during the day time then remove the pillows from the sofa-cum bed and then fold it into a sofa.
  6. Place the pillows on the closet shelf or on the drawer below the luggage rack.

Training Summary questions:

1. What all supplies are used to make a extra bed?

2. How to identify the list of rooms who had requested for Roll away / Extra bed?      

3. What can be done when the bed sheet size is larger than the extra bed?

4. Why one has to be careful while opening sofa beds / wall beds?

5. What has to be done if the guest plans to use the room during day time?

Source:setmyhotel

1 comment:

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