SOP HK Dusting Guest Rooms
Department: Housekeeping – Guest Room
Date Issued:
Time to Train: 35 Minutes
Dusting doors and windows:
- From your caddy basket take a duster.
- Fold duster into four folds.
- Sprinkle with dusting solution and dust inside and outside of each door, frame and wooden window frames.
- For areas which cannot be reached use a feather duster and remove the dust and cobwebs.
Dusting mirrors and fixtures:
- If mirrors are having wooden panels then dust them.
- Wipe the mirrors with a damp cloth / sponge.
- Wipe them again with a clean dry cloth from top to bottom
- Dust the picture frames with the dusting cloth and Wipe them again with a cloth sprayed with surface cleaner to give a polished finish.
Dusting dressing table and night stands:
- Wipe the side, front, edges and top using dusting cloth.
- Open the drawer and wipe inside in case of departure room.
- Polish all surfaces using a cloth sprayed with surface cleaner solution.
Wipe and disinfect the telephone:
- Pick up the receiver and listen for the dial tone.
- Report any issues found on the telephone to the engineering department.
- Spray disinfectant on the wiping cloth and wipe the mouthpiece and earphone.
- Repeat the same steps on other room and bathroom telephones.
Dusting furniture’s:
- Remove any items on the table.
- Wipe the table surface with a wiping cloth sprayed with surface cleaner.
- Start cleaning from the top and work towards the base and legs of the table.
- Dust and wipe all chairs.
- Dust all lamp shades and other fittings.
Dusting LCD TV, I-Pod dock and Alarm clock:
- Turn off the TV, as it is easier to spot the dirt on the black surface.
- For cleaning the LCD screen use, use a soft, clean, lint free, dry cloth or a microfiber.
- Never use Never use cleaning fluids, wax, or chemicals to clean the LCD screen.
- Wipe the frames of the TV with the same cloth.
- Use a microfiber cloth to clean other electronic gadgets in the room.
General dusting Tips:
- Wipe gently removing dusts and fingerprints.
- High dusting that cannot be reached with cloth is with a feather brush.
- Dusting is done with A/c on and main door open for aeration of room.
- All areas are dusted with duster or feather brush whatever appropriate.
Training Summary questions:
1. How to fold the duster cloth?
2. How to wipe the mirrors?
3. Steps for disinfecting and dusting telephones?
4. While dusting the room should the A/C to be turned ON or
OFF?
5. How to wipe LCD TV screens?
Source:setmyhotel
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