SOP HK Guestroom and Showrooms

SOP Guestrooms and Showrooms

Division : Rooms	Department : Housekeeping
Policy No : HK/	Pages :	Issue Date :
Subject : Guestrooms and Suites Showrooms
Issued By : Dept. Head	Approved By : General Manager

Objective

To ensure that showrooms are cleaned, checked and maintained on a daily basis.

Procedure (8.00am - 8.00pm

1. The section head shall appoint a Rooms supervisor to be in charge of maintaining the showrooms  and bridal suites.
2. The Rooms supervisor shall go up to check all showrooms after the morning briefing.
3. The Rooms supervisors need to touch up or clean the showrooms when necessary.
4.  All showrooms need to be air daily to ensure good air quality.
5. All showroom need to be ready by 8am daily.
6. Section head to follow up with additional items upon request from sales and marketing department.
7. Section head to inspect all show rooms on daily basis.
8. The Rooms supervisor needs to report to their section head for any discrepancies.
9. The Rooms supervisor needs to report to their section head for any defects.
10. The section head shall receive all feedback on the showrooms condition

           Source : Sandybeachresort